2023 Shipping Policies
- We charge a $6.95 Flat Rate on all Shipments.
To our valued customers,
We use UPS ground as our primary shipping method and all shipments are charged a $6.95 flat rate shipping fee. We encourage you to keep this in mind when placing your order and consider ordering more at once. Ordering a 2.2lb bulk bag, or an extra can not only reduces our shipping foot print, but also reduces packaging & material waste and saves you money on shipping in the long run.
The below UPS Estimated Delivery Day Map can provide you with an idea of when your order will arrive based on your location.
Please Note: UPS "Transit Days" are business days only; UPS ground does not operate on weekends. This map is intended for delivery estimates only. It does not take into considerations delays that may occur. UPS delivery schedules are occasionally affected due to changes in distribution and volume, especially during holiday periods, as well as weather. Chesapeake Coffee Roasters is not responsible for any delivery delays caused by UPS. Once a package leaves the CBRC, LLC Facility it is out of our hands.
2023 Local Roastery Pick-Up Option
- Local Pick-Up is available every Wednesday, unless otherwise noted.
- Chesapeake Coffee Roasters Roasting Facility
- Located at 2100 Concord Blvd. Ste. J Crofton, MD 21114 - Get Directions
- 2pm until 6pm
- The cut off time to place your order for Wednesday pick-up is Tuesday at 5pm.
- Online Orders Only - NO Walk-in shopping, NO Add-ons.
A team member will be onsite to monitor the pick-ups and take phone call questions if necessary.
IMPORTANT: Please contact our customer service team at firstname.lastname@example.org if:
- You have placed an order and are unable to come and pick-up your coffee during your chosen time slot; we can hold your order until the next available time slot, or make other arrangements.
- You have any questions in regards to placing a pick-up order.
- You need to change or edit an order you already placed.
- You can also reach us by phone during normal business hours (8am-4pm, Monday-Friday) at (410)454-0102.